Warm Welcome
Your concierge meets and greets you at the meeting point.
Airport meet and greet services
Arrive like a VIP. Skip the airport stress.
Personal concierge. Priority access. Baggage assistance. Total peace of mind from gate to curb.
Book Meet & Greet
Airport service in under a minute.
Request Received
Your concierge is being arranged. We'll confirm your meeting point by email and WhatsApp shortly.
250+Airports
150+Countries
24/7Support
98%Satisfaction
Every Step, Handled With Care
Your arrival journey.
From wheels down to the final handover, a dedicated concierge keeps the airport experience calm, private, and fast.
01
Flight Lands
We track your flight in real time, including delays.
02
The Pranaam
Your concierge greets you by name with a warm, traditional welcome.
03
Priority Immigration
Fast-track lanes where available, no queues.
04
Baggage Assistance
Your luggage is collected and handled with care.
05
Escort to Exit
We guide you through the terminal, door to door.
06
Driver Pickup
A smooth, coordinated handover to your onward journey.
What Makes Us Different
More than meet & greet — a proper welcome home.
For families reuniting, elderly parents flying alone, or guests visiting for the first time, ZetSIM's Pranaam service adds a personal, respectful welcome to every professional touchpoint — the kind of greeting you'd give a guest in your own home.
- A named concierge with a placard — waiting at the agreed point, never a stranger in a crowd.
- A traditional folded-hands greeting — with an optional garland or flowers for family reunions.
- Patient, unhurried assistance — built for elderly parents and first-time flyers, not just VIPs.
- Multilingual support — concierges fluent in the languages your family speaks at home.
Packages
Choose the level of care that fits.
Best Value
Platinum
Meet and greet, terminal guidance, baggage support, and transfer coordination for effortless travel.
$79/ guest
Book Platinum
For Family Reunions
Pranaam Family Welcome
Everything in Elite, plus a garland or flower welcome, a personalised placard, and a dedicated host for the whole family.
$119/ family
Book Pranaam Welcome
Complete Assistance
Elite
Priority guidance, porter support, lounge coordination, and curbside handoff for a complete VIP airport experience.
$149/ guest
Book Elite
Premium Services
Designed for a seamless airport experience.
Quiet precision, local expertise, and service that disappears into the background.
Priority Immigration
Fast-track support through eligible immigration lanes with VIP guidance.
Lounge Access
Relax in premium airport lounges while we coordinate the details.
Baggage Assistance
Porter service for your luggage from carousel to car.
Personal Escort
Dedicated concierge assistance at every airport touchpoint.
Transit Assistance
Smooth connection support, even with tight layovers.
Chauffeur Coordination
We coordinate with your driver for a clean, timed handover.
How It Works
Clear steps for every airport flow.
Baggage Check-in Assistance
You're escorted to the check-in counter along with your baggage.
Direction to Lounge
Your concierge escorts you to the lounge, as per your booking.
Boarding Preference
You're given a choice to board as per your preference.
Warm Welcome
Your concierge meets and greets you at the meeting point.
Baggage Check-in Assistance
You're escorted to check-in along with porter service.
Immigration Guidance
Your concierge guides you through the immigration process.
Duty Free Assistance
You're assisted with shopping at Duty Free.
Warm Welcome
Your concierge meets and greets you at the meeting point.
Baggage Collection
You're escorted to the baggage belt, and a porter collects it for you.
Security Check Assistance
You're assisted through an expedited passage where available.
Escort Till Parking
Your concierge escorts you to your vehicle for a final handover.
Warm Welcome
Your concierge meets and greets you at the meeting point.
Immigration Guidance
Your concierge guides you through the immigration process.
Duty Free Assistance
You're assisted with shopping at Duty Free.
Baggage Claim
You're escorted to the baggage belt and a porter collects it.
For Every Traveler
Premium care for every kind of journey.
Business Travelers
Save time, stay focused.
Family Reunions
A calmer, warmer airport journey.
Senior Citizens
Patient support and extra care.
Luxury Travelers
Premium service for premium journeys.
First-Time Visitors
Feel confident in a new airport.
VIP Guests
Discreet, polished, always reliable.
Trusted By Travelers
Loved before every flight.
★★★★★
"They met my parents right at the gate with a garland and folded hands — my mother cried, in the best way. Immigration was effortless."
P
Priya N.
Pranaam Family Welcome
★★★★★
"The concierge knew exactly where to go. It felt private, calm, and very efficient from aircraft door to car."
A
Ahmed Al Nuaimi
Elite Package
★★★★★
"My father flies alone twice a year. Having someone patient waiting for him, every time, is worth every rupee."
R
Rohan S.
Platinum Package
Good to Know
Frequently asked.
What is the Pranaam Meet & Greet service?
A dedicated concierge assists you through the airport — arrival guidance, departure support, transit help, immigration assistance where available, baggage support, and transfer coordination — with an optional traditional folded-hands welcome for family reunions.
Where does my concierge meet me?
Your confirmation includes the exact meeting point for your airport and service type — usually near the gate, jet bridge, immigration approach, or arrivals hall, depending on local airport rules.
Can I add the garland or flower welcome to any package?
The garland and flower welcome are included in the Pranaam Family Welcome package, and can be added to Elite or Platinum bookings on request.
Can I cancel or reschedule?
Yes — free cancellation up to 24 hours before your scheduled service.
Is the service available 24/7?
Coverage depends on the airport and local partner availability, but our concierge desk is reachable around the clock.
Which airports do you cover?
ZetSIM Pranaam covers 250+ airports across 150+ countries. Tell us your route when booking and we'll confirm coverage instantly.
Your journey deserves the VIP treatment