An eSIM (embedded SIM) is a tiny chip embedded within your device, eliminating the need for a physical SIM card. It allows you to easily activate and switch data plans from different providers, often with greater flexibility and affordability.

An e-SIM stores multiple numbers, enabling users to switch between different mobile carriers or plans directly from their devices.

Yes, iPhones that have dual SIM features allow you to use physical SIM and eSIM together at the same time. The in-store dual-SIM functionality will enable you to change your carrier or plan.

You can keep your existing number and use dual SIM functionality on most eSIM-compatible devices.
a. Your eSIM/ZetexaSIM+ must be made the primary mobile network for data usage.
b. Your GSM calls, and SMSs will be working on the original SIM card if you have activated international roaming.

It's not a good idea to buy a physical eSIM card as there may be delays in procuring it. Make sure that your shipment date is before your trip.

Yes, eSIM uses the same security protocols as traditional SIM cards, making it a safe and reliable option.

New eSIMs can be issued as long as they are within their validity period. Additionally, for added security, customers have the option of utilizing remote locking and data wipe features. Zetexa provides comprehensive support, including 24/7 assistance through our app chat box and calls. Our commitment extends beyond sales, as we handle the entire post-sales process, ensuring exceptional customer service and support at every step of the way.

Absolutely! eSIM technology functions much like traditional SIM cards but without the physical component. Just as physical SIM cards support hotspot functionalities, eSIMs are also capable of enabling hotspot functionality.

The speed of a SIM depends on the speed of the network that it's connected to. Zetexa’s eSIM technology offers unparalleled convenience, allowing seamless switching between carriers without the hassle of physical SIM cards. Its versatility means you can swiftly connect to the best network available wherever you go, enhancing your overall mobile experience.

Absolutely! With Zetexa's eSIM, you're guaranteed to experience seamless connectivity wherever you travel. Our eSIM technology intelligently latches onto the fastest network available in your destination country, ensuring a consistently smooth and reliable connection. Say goodbye to network worries and hello to uninterrupted browsing, streaming, and communication with Zetexa's cutting-edge eSIM solution.

With our data plans, you can make over-the-internet calls using apps like WhatsApp or Google Meet directly through your eSIM, ensuring seamless connectivity and convenience.

While we currently offer data-only plans, we're expanding our offerings to include voice calls and SMS plans very shortly!

eSIMs are better for the environment than regular SIM cards because they don't need physical plastic cards, which can create waste and pollution.

DIAL *#06# and press the call button, if your device is eSIM-compatible, you should be able to view your device's eSIM unique identification number (EID). Go to Settings> Connections> SIM card manager> Add eSIM. If the Add eSIM is available, it should mean that your device supports eSIMs

eSIM functionality is available on many iPhone models. The list includes iPhone XS, XS Max, XR, iPhone 11, 11 Pro, and 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 mini, iPhone 12 Pro, and 12 Pro Max.

In that case, we offer you a blank programable SIM card which will be activated basis the country/geography and the data plan that you chose.

Regarding eSIM, this technology is largely offered by the world’s major carriers. Usually, there is eSIM compatibility information on your carrier’s website or when you ask customer support. Zetexa is a key eSIM service provider. It has tie-ups with many networks all over the globe, resulting in perfect connectivity.

If your phone is carrier-locked, it means that it's restricted to only support eSIMs from the specific carrier. In such cases, purchasing an eSIM may not be the best option, as your phone won't be compatible with eSIMs from other providers.

Step 1 - Purchase the eSIM from our app/website and receive the eSIM QR code by mail or in the app
Step 2 - Open Settings click on eSIM and go to scan the QR code either upload or scan the eSIM QR received by mail or in the app.
Step 3- Once the eSIM is added click on the network of your eSIM and switch on Data Roaming and ensure the primary network/SIM 1 is ZetexaSIM+.Land at your destination country and your eSIM will be active.

Using a QR code for eSIM setup is a safe option. The QR code encapsulates data encoded by you. It is securely transmitted to your device when you set it up through secure channels. Zetexa has many strong security policies that protect your data and privacy.

a. AADHAR Based Ping
b. Copy of your passport (front & back)
c. Copy of valid VISA
d. Copy of the travel ticket

eKYC is mandatory in select countries including Israel, Poland, South Korea, UAE, and Maldives. For eKYC verification, you only need to present your passport, simplifying the activation process.

Absolutely! eSIM offers several advantages over traditional SIM cards for students or travellers going abroad:

Hassle Free: With the digital platform and app-based operation, the student has a hassle-free experience of acquiring an eSIM without requiring an international number.

Cost-effective: Avoid expensive roaming charges and choose local data plans based on your needs.

Seamless activation: No need for physical SIM cards or waiting in line. Activate your eSIM instantly upon arrival.

Multiple numbers: Store multiple call/data plans on one device, allowing flexibility and convenience.

Global compatibility: Works in over 180 countries, ensuring seamless connectivity throughout your studies abroad.

eSIM simplifies global travel. Instead of worrying about pricey roaming fees, you can switch to a local carrier with just a tap. No more fiddling with physical SIM cards or complex settings—it's a seamless way to stay connected and cut costs while exploring the world. With eSIM, international roaming becomes a breeze, making your travel experience hassle-free and budget-friendly.

Offer a Valuable Service to Your Customers: Enhance travel experiences abroad with innovative eSIM technology. Stand out from competitors by providing a unique service that simplifies international travel.

Brand Alignment: Partnering with Zetexa demonstrates your dedication to innovation and exceptional customer experiences.

Data Insights: Gain valuable insights into traveller preferences and data usage, informing future offerings and strategies.

Strengthen Partnerships: Collaborate with local mobile or travel operators to offer exclusive eSIM deals, enriching customer experiences.

Market Differentiation: Showcase commitment to providing cutting-edge solutions, simplifying travel, and enhancing connectivity. Differentiate yourself in the market by offering a valuable and unique service.

Boost Your Bookings and Revenue: Introduce tech-savvy travellers to cutting-edge connectivity trends, enhancing their experience and fostering loyalty through added value and stronger relationships.

Sustainability: Promote environmentally conscious travel by reducing plastic waste with eSIM technology.

By becoming a partner with Zetexa, you can offer your clients their own branded mobile service, enhancing your brand identity and customer loyalty. You'll also gain access to our easy-to-use dashboards and flexible plans designed to fit various business models.

Retailers, small businesses, and sole proprietors in telecom, travel, or fintech industries can greatly benefit from reselling eSIMs. Whether you run an online store, a travel agency, or a tech startup, integrating eSIMs into your offerings can provide added value to your customers.

Getting started is easy! Simply reach out to our team through our website or contact us directly to discuss partnership opportunities and get access to our platform and resources.

There are no geographical restrictions on reselling eSIMs with Zetexa. Our services are accessible globally, enabling you to reach customers worldwide. However, we work closely with our partners to mutually agree on the regions where eSIMs will be sold, ensuring strategic alignment and effective market penetration

a. We can provide you bulk blank SIM cards which you can hand over to your customers and do the e-KYC and once your customers make the payment, we will activate the same from the back end.
b. We can centrally deliver SIM cards to your end customers and activate them, once we get the payment confirmation.
c. For individual customers physical SIM can be obtained via travel agents/marketplaces/online travel aggregators or they can get the SIM card delivered to them within 7 Days for India and a maximum of 15 days for international.